Shipping Policy

Thank you for shopping with us! We are pleased to offer reliable shipping options for your jewellery. Please review the following details regarding our shipping policy:

Delivery Timeframe:

We aim to dispatch all orders within 1-2 working days, subject to stock availability and verification. Once dispatched, please allow 3-5 working days for your order to arrive. Please note that working days exclude weekends and UK public holidays.

Shipping Charges:

Our shipping charges are calculated based on the total value of your order before any discounts are applied:

Orders under £50: £4.95
Orders between £50 and £74.99: £6.95
Orders £75 and over: FREE

Delivery Method:

We utilise reputable courier services to ensure your order is delivered safely and securely. The specific courier may vary depending on the size and value of your order and your location. However, Royal Mail will be aimed to be used when available.

Shipping Destinations:

We currently only offer shipping within the United Kingdom.

Order Tracking:

Once your order has been dispatched, you will receive a confirmation email containing tracking information, where applicable. This will allow you to monitor the progress of your delivery online.

Important Notes:

The delivery timeframe provided is an estimate and may be subject to delays beyond our control (e.g., courier issues, adverse weather conditions).
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect address information.
If your parcel does not arrive within the estimated timeframe, please contact our customer service team at 01926 492170 with your order number.

We are committed to providing you with a smooth and efficient delivery experience. If you have any questions regarding our shipping policy, please do not hesitate to contact us.